At Fleur University®, we are committed to delivering high-quality educational experiences while respecting the time, materials, and preparation required for each class. Please review our refund policy carefully before registering.

In-Person Classes & Workshops

• Full refund if cancellation is made 7 or more days prior to the scheduled class date.
• 50% refund or credit if cancellation is made 3–6 days prior to the class.
• No refunds for cancellations made within 72 hours of the class, due to advance floral ordering, instructor commitments, and limited seating.
• Students who do not attend a class without prior notice (no-shows) are not eligible for a refund or credit.

Online Courses & Digital Products
Due to immediate access to content, online courses, downloads, and digital products are non-refundable once access has been granted. If you experience technical issues accessing your course, please contact us within 48 hours so we may assist.

Certification Prep, Multi-Session Courses & Series

• Refunds are available only prior to the first session and follow the in-person refund timeline above.
• Once a course series has begun, refunds are not available; however, course credit may be offered at Fleur University’s discretion.

Class Transfers & Credits
When possible, Fleur University® may offer class credit toward a future course in lieu of a refund. Credits must be used within 12 months of issue and are non-transferable.

Instructor or Schedule Changes
Fleur University® reserves the right to reschedule or cancel a class due to low enrollment, instructor availability, or unforeseen circumstances. In such cases, students will be offered a full refund or class credit.

Weather & Emergency Policy
In the event of severe weather or emergency closures, students will receive class credit or rescheduling options.

Questions?
Please contact us at grow@fleuruniversity.com prior to registering if you have any concerns.

Thank you for choosing Fleur University®—where education is intentional, creative, and respected. 

Amber Velvet Kirkland
Founder, Fleur University®
Email: grow@fleuruniversity.com
Phone: 844-544-9533